Customer Service-Form

Does the consignment not meet your expectations, is anything not OK or do you wish to return goods? Please fill out the following formular.

If you have any questions, our telephone support is at your disposal under the number +49 (0) 421/175 99 135 or per email (

Contact data:

Order data:

Material data:


*The acknowledgement of the transport damage from the forwarding company or parcel service needs to be attached.
** I confirm that the goods are in flawless, unchanged condition and in original, not opened, not laminated and not marked packaging. (Exceptions: Damaged goods / packaging, hidden faults or guarantee.)

Your Request*

Attach files

You cann upload up to 5 files.


We will answer your request immediately. Please be aware, that a return shipment is only possible with a Return Note, issued and signed by us.

Notes on data protection: Any personal data provided by you may be used without your consent for handling your request.